About Our Wooden Models
Are the models suitable for children?
Yes, with guidance. Children between the ages of 8 and 13 often assemble the models with adult supervision. From around age 14, many are able to build the models independently, depending on the difficulty level.
Are the models only for children?
Not at all. Many of our customers are adults who enjoy the building process, the mechanics, or displaying the finished model as part of their home or workspace.
What materials are the models made of?
Our models are crafted from high-quality birch plywood and precisely laser-cut for clean edges and accurate fits. All materials are chosen to ensure durability and a satisfying building experience.
Assembly & Difficulty
Do I need glue to assemble the models?
No. All Wooden Town models use a glue-free assembly system. The pieces fit together using a precise plug-in design that holds securely without adhesives.
Do I need additional tools or materials?
No additional tools are required. Everything needed for assembly is included in the kit.
How challenging are the models?
Each product is clearly labeled by difficulty level (Beginner, Medium, or Advanced). Even more complex models are designed to feel approachable, with clear instructions and a logical build process.
How long does it take to assemble a model?
Assembly time varies by model. Many builders enjoy completing their model over several relaxed sessions, taking their time rather than rushing the process.
Gifts, Display & Experience
Is this a suitable gift?
Yes. Wooden Town models are frequently chosen as meaningful gifts for both children and adults. They arrive carefully packaged and offer an experience that feels thoughtful rather than disposable.
What can I do with the model once it’s finished?
Many customers display their finished model as a decorative piece. Others enjoy revisiting it over time or simply take pride in having built something with their own hands.
Are the finished models sturdy?
Yes. When assembled correctly, the models are stable and designed to last, whether displayed on a shelf, desk, or in a living space.
Orders, Shipping & Support
How fast will my order be shipped?
Orders are usually shipped within 24 hours. During peak times, processing may take slightly longer, but we always aim to dispatch as quickly as possible.
Will I receive a tracking number?
Yes. Every order includes a tracking number so you can follow your shipment at any time.
What if a part arrives damaged or breaks during assembly?
If a part arrives damaged or doesn’t hold up during assembly, simply contact us. We’ll make sure you can continue your build without interruption.
What if something doesn’t feel right with my order?
We want you to enjoy the experience. If anything isn’t as expected, just reach out to us and we’ll find a straightforward solution.
